Your information privacy is our priority

This Privacy Policy ("Policy") applies to all users of the bbb88 platform. By using the bbb88 website, mobile application, or any related services, you are considered to have accepted the terms of this Policy. We respect your privacy and are committed to ensuring the security of your personal information.

This Policy explains what information bbb88 collects, how it is used, with whom it may be shared, and what rights you have over your own information. We kindly ask that you read and understand this Policy. If you have any questions, please contact us.

1.1 Information You Provide

Information you voluntarily provide during account registration and use of services may include:

• Full name and date of birth
• Email address and contact details
• Payment information (bKash, Nagad, Rocket, or bank account number)
• Documents submitted for identity or age verification
• Messages and complaint details sent to the support team

1.2 Automatically Collected Information

Some information may be collected automatically while you use the platform:

• IP address and device type
• Browser version and operating system
• Pages visited on the platform and activity logs
• Session duration and click patterns
• Information obtained from cookies and similar tracking technologies

1.3 Transaction-Related Information

Records of your deposits, withdrawals, and betting history are stored in our system. This information is necessary for financial accountability, fraud prevention, and improving service quality.

bbb88 uses the information collected for the following purposes:

1. Account Management: Completing the registration process, verifying identity, and keeping accounts secure.
2. Service Delivery: Accepting deposits, processing withdrawals, keeping gaming services active, and issuing bonuses.
3. Customer Support: Responding to your questions, complaints, and support requests.
4. Security & Fraud Prevention: Identifying suspicious activity and protecting the integrity of the platform.
5. Legal Compliance: Retaining required information and reporting to authorities under applicable laws and regulations.
6. Service Improvement: Analyzing user experience to make the platform more useful.
7. Communication: Sending necessary notifications, updates, and relevant information.

3.1 Service Partners

bbb88 works with certain trusted third-party partners to deliver services smoothly — such as payment processors, game software providers (including Pragmatic Play, Evolution Gaming, JILI, Spribe, and Ezugi), and technology service companies. Only the information necessary for each partner to fulfill their specific responsibilities is shared with them.

3.2 Legal Obligations

We may be required to disclose information in response to a court order, a lawful request from a government authority, or as required by applicable law.

3.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. If such a change occurs, we will notify you in a timely manner.

3.4 With Your Consent

Before sharing information for any purpose not described above, we will obtain your explicit consent.

bbb88 applies industry-standard technical and organizational measures to protect your information. The key elements of our security framework are:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is protected by strong encryption.
• Data Storage Security: Stored information is kept on secure servers and access is strictly controlled.
• Access Control: Only authorized personnel have access to specific data, and they are bound by confidentiality agreements.
• Regular Security Testing: Regular security audits are conducted to identify system vulnerabilities.
• Two-Factor Verification: An additional layer of verification is used for sensitive operations.

5.1 What Are Cookies

Cookies are small text files stored in your browser. They help improve platform functionality and remember your preferences.

5.2 What Cookies We Use

• Essential Cookies: Required for core platform functions — maintaining login sessions, security verification, and so on.
• Functionality Cookies: Help remember your language, display preferences, and other settings.
• Analytics Cookies: Help analyze platform usage patterns to support service improvement.

5.3 Cookie Controls

You can accept or reject cookies through your browser settings. However, disabling essential cookies may affect your ability to use certain features of the platform.

As a user of the bbb88 platform, you have the following rights:

1. Right to Access: You may request to know what information we hold about you.
2. Right to Correction: If information in your account is incorrect or incomplete, you may request that it be corrected.
3. Right to Erasure: In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.
4. Right to Restriction of Processing: In certain cases, you may request that processing of your information be temporarily suspended.
5. Right to Data Portability: You may request a copy of your information in a structured, machine-readable format.
6. Right to Object: You may object to the processing of your information for specific purposes.
7. Right to Withdraw Consent: You may withdraw your consent at any time from data processing that is based on your consent.

To exercise any of these rights, please contact our support team. We will respond to your request within a reasonable time.

bbb88 retains your information for as long as your account is active or as needed to provide services. After an account is closed, some information may still be retained for the following reasons:

• Financial transaction records — as required by law
• As evidence for dispute resolution and legal claims
• For fraud prevention and security purposes
• To comply with applicable regulations

Once the above purposes have been fulfilled, information is securely deleted or anonymized.

bbb88 is an age-restricted platform — for users aged 21 and above only. We do not intentionally collect information from anyone under the age of 21. If an account or information belonging to a minor is found in our system, it will be deleted immediately and the associated account will be closed.

If you believe a minor has registered on our platform, please notify our support team.

As part of operating our services, your information may sometimes be processed or stored on servers located in different countries. In such cases, we ensure that:

• The necessary safeguards required under applicable law are in place.
• The receiving party maintains standards equivalent to those in this Policy.
• Third-party service providers operate under appropriate contractual obligations.

bbb88 reserves the right to amend this Privacy Policy at any time. If changes are made, we will:

• Publish the updated Policy on this page.
• Update the "Last Updated" date at the top of the page.
• For significant changes, notify registered users by email or through a notification on the platform.

Continued use of the platform after any changes will be considered acceptance of the updated Policy. We therefore recommend reviewing this Policy regularly.